Help and FAQ's
Help Centre Topics.
Here at the TTS Online help centre, we will attempt to resolve any issues you may have or indeed assist you in making your shopping experience even more enjoyable with us.
If you wish to have a topic covered or you need help that is not covered, please drop us an email and we will ensure your contact receives a prompt response.
How can I order from Tradetoolsales:
You can order direct online using our shopping cart and secure payment services or by calling our order hotline on 08456 521 521 (alternatively you can call our geo number on 01858 880 333.
Ordering Problems:
I Keep Getting the Cookies Error Page:
Trade Tool Sales website requires permission to use cookies on your machine, but this has been denied. This can be for several different reasons, but they are all under your control:
-You may have disallowed cookies altogether in your browser
-You may have the privacy policy in your browser or internet security software/firewall set to a level that stops cookies from being used by TTS Online
-Cookies are used to keep track of your cart contents, remember names and addresses when you ask for them to be remembered and, when relevant, keep you logged on
-Cookies are not used in any way that abuses your privacy or security
Please change your settings to allow cookies either in your browser or firewall. To accept our cookies in please follow the steps below.
FOR BROWSER SETTINGS (Internet Explorer)
Click on Tools (in internet explorer)
> Internet Options > Privacy > Adjust to Accept All Cookies > Apply > OK
You can now continue to shop with TTS.
View the How to enable cookies - Movie
FOR INDIVIDUAL FIREWALLS.
Please contact us direct for instructions on your firewall as each version differs greatly. |
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